28 July 2009
With so many options available to businesses, it's increasingly difficult to find the perfect telecoms supplier. Communications are critical to the successful running of every business so the wrong decision could end up costly. Here are some tips to make sure you choose the perfect business telecoms provider to help you grow your business.
Find a single supplier for all services. They will work closely with you to design the perfect telecoms solution for your business and some can even provide one simple monthly bill for all products and services.
Broaden your horizons. Look for a telecoms company with a wide product portfolio from a number of different suppliers.As well as offering the best choice, this suggests they have good relationships with suppliers and access to the best tariffs and offers.
Don't choose price over service. If your supplier isn't focused on providing quality service, you could lose out when it comes to resolving queries and faults and it could end up costing your business infinitely more. The perfect supplier will balance great value with innovative products and exceptional service.
Build a relationship. Find a supplier you want to work with and stick with them. By signing up to more products and longer contracts you will further reduce your telecoms costs and be rewarded for your loyalty.
Trust the experts. There are lots of options open to businesses looking for a telecoms provider so it's worth taking the advice of experts. Look for things like ISO quality standards and business and industry awards. If a company has won awards it shows they really deliver.
Why you should change your telecoms supplier
About the author
Working with tier one carriers and all UK Mobile Networks, Chess
offers a complete range of telecoms products and services including fixed line, calls, mobile, BlackBerry, and business class broadband on a clear online one-bill solution. The FPB has teamed up once again with Chess to save members money on business telecoms. Click here
to find out more.