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Credit Control Guide

Improve your credit management procedures to increase cash flow and manage debtors

One in four small businesses are declared insolvent due to late payment of invoices. But this fate can be avoided, just by making some simple improvements to credit management in your business.
Our online Credit Control Guide contains best practice, step-by-step guidance to tell you how.

Save time and get the money you're owed

From invoicing to managing debt and taking legal action, the Guide takes you through every area of managing credit. Plus, it's written in plain English, so you get everything you need to know in one easy-to-understand guide.
The Guide comes with 15 free, customisable credit control templates, including sample terms and conditions, delivery notes and reminder letters for you to download, personalise and use with your customers.
You'll also learn how to assess potential customers' payment reliability, set up credit accounts, and collect outstanding debts.
Check the table below to see which membership packages give you access to the Guide:
Access to online Credit Control Guide
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Find out more

If you'd like to know more about the Credit Control Guide:
  1. Download a fact sheet for more information on this service
  2. Call the Forum's member helpline on 0845 130 1722 or email
  3. Complete the short form below and we'll contact you by the end of the next working day.

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