Who is eligible to claim under the guarantee?
the member has sought quotes for at least three of our products and services over the last 12 months (if not already signed up to at least three of our products and services).
the member must engage in our account management process, through which we regularly communicate with members via email and telephone.
How we calculate the value of membership
The price the member would pay for our legal expenses insurance policy if purchased on the open market (if applicable to the membership package).
Calls made by the member to our general business and legal helplines for advice, information or guidance.
Savings made possible through use of our products and services. We will also consider potential savings, as demonstrated by quotes from our product partners, regardless of whether the member chooses to sign up to said product or service.
To find out more, please call us on 0845 130 1722 (8.30am to 5.30pm, Monday to Friday) or email us at email@example.com.
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