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One of the biggest cost areas for small businesses we hear about from our members is high business rates. Knowing if you’re paying the right price and how to challenge it can be a minefield. You’ve probably been approached by companies adopting high-pressure sales tactics and promising you the earth, but then often charging up-front fees, failing to audit properly and taking half of any savings achieved, including future savings. Also, it’s worth being aware that challenging your rates may not be the best thing for your business as you could end up paying more, so it pays to take