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If an employee’s performance continually falls short of the required standard you will need to deal with it through a special disciplinary procedure known as a capability procedure. This template will help you follow the correct process. A capability procedure will help you to spot where an employee may not be able to do a job because of a training issue or other reason. This is different from a conduct issue, where the individual is deliberately behaving in a way which means they don’t fulfill their duties. Once you’ve identified the reason you must try to manage the employee’s performance