This content is restricted to Forum members only. If you are an existing member, please log in below using your username and password. If you're interested in becoming a member of the Forum, please visit this page.
This content is taken from our online Credit Control Guide, available as part of Intermediate and Advanced Forum membership. Debt collection should follow a defined timetable or programme and you should ensure that all relevant staff are fully informed. Keep records of action taken regarding each debtor. Some computer software packages allow for details to be entered of action taken. Although policies on debt will vary from firm to firm, you could use the following timetable as a model. a) Statement – send as soon as possible after end of stated payment period This simply states the amount of money