Sharon Dobson is the Director and Owner of Little Big Heads based in Altrincham, Cheshire with a further salon in Bramhall and plans for further expansion in the near future. Trading since 2012 Sharon's newest shop in Altrincham is not only a salon but is selling children's shoes to compliment the hairdressing side of the business, with the other salons in Cheshire to be stocking shoes by the end of 2017.
The Little Big Heads customer base is spread throughout South Cheshire, and Sharon tells us they are very loyal to the business. This has been great for business, so they are now able to plan to expand the business into further locations within Cheshire.
Sharon told the Forum that when she became a small business owner “People expect you to be a jack of all trades. You can give marketing a go, and you can work at doing your own accounts, but with things like staff recruitment, legislation, pensions and even just simple sick pay, you have to get it right the first time. Getting it wrong for your staff can have a costly impact on the business. What you think is the answer may not be right, and just simple clarification is great to have at the end of the telephone.”
Sharon likes having the Forum team as a 'standby' to confirm what her original thoughts were. Government legislation is changing all the time, so it was great to be a member of the Forum. Help with workplace pensions, even business rates is fantastic and it really is lovely to have someone to help with guidance on pretty much anything she has a query with. If the Forum doesn't know the answer, they will always find someone that will have an answer or can help you.
As a new business owner, Sharon would recommend any business to get involved with the Forum and become a member. You don't always have the answers to everything, you may not be able to afford to have an HR department or accountancy departments so the Forum gives you a voice at the end of the telephone to offer the help and advice you will need.
"The Forum can help with a variety of business topics from employment to health and safety". Sharon has used our services on a number of occasions, during her current membership and each time we have had a very happy member.