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As an employer, you have a duty of care to protect your employees from violence in the workplace. But if the worst does happen, you also need to know how to respond in order to safeguard employees and customers and protect your business. Your legal responsibilities You have a duty of care to your staff and customers under health and safety law to protect them, as far as is practicable against violence, the threat of violence and verbal abuse. You also have a responsibility under the Equality Act 2010 to prevent any unwanted conduct which is related to one of the