Call 01565 626 001

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Contact us

Ruskin Chambers, Drury Lane, Knutsford
Cheshire, WA16 6HA
01565 626 001

Frequently asked questions

  • Membership

    What business issues can you help me with?

    Our experienced business advisers are able to help members with any business issues relating to finance, HR, legal, health and safety, purchasing, business development and management. Whatever questions you've got, we're here to help.

    Who can join?

    We are currently only able to help businesses in the United Kingdom. To join you must be the owner of a privately-owned small or medium-sized business or start-up with a registered business address in the UK.

    How long does membership last for?

    Memberships are sold on an annual subscription basis lasting 12 months.

    Can I upgrade my membership?

    If you'd like added support and enhanced insurance, plus business law guides, you can choose add the Employer Xtra package to your annual subscription. You can upgrade at any time by calling us on 0845 130 1722.

    Membership isn't suitable for my business, but I support your lobbying. What can I do to help?

    There is still a lot that you can do to help us with our lobbying and campaigning activities. Get in touch with us by calling 0845 130 1722.

  • Payment methods

    How can I pay for membership?

    You can choose to pay online for your membership by debit or credit card payment, or recurring annual Direct Debit. For other payment options call us on 0845 130 1722 to discuss with an adviser.

  • Renewals

    Will you renew my membership automatically?

    We will renew your membership automatically on each 12-month anniversary and will take payment at this time so you can continue to enjoy the benefits of your membership.

  • Cancellations

    Can I cancel my membership?

    If you wish to cancel your membership, you need to inform us in writing within 14 days of signing up (or of receiving your renewal notification, for existing members).

    You cannot cancel or downgrade your membership part way through an annual subscription after these 14 days, but you can notify us of your intention to cancel or renew at a lower level of membership on your next renewal date. For more information, see our terms and conditions.