Privacy policy

This privacy policy sets out how the Forum of Private Business (the Forum) uses and protects any information that you give to us when you use this website.

The Forum is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
The Forum may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1 March 2011.

What we collect

We may collect the following information:
  • name and job title
  • contact information, including email address
  • demographic information such as address, postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record-keeping.
  • To improve our products and services.
  • So we can send to the email you have provided a regular email newsletter, if you have opted into this service.
  • So we can send to the email address you have provided the occasional promotional email about new products, special offers or other information which we think you may find interesting.
  • To enable us to customise the website according to your interests.

From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

If you have logged in to the member-only area of the website, we will also use cookies to sign you in every time you return to the site. If you wish to log out at any time, simply click the logout button.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Which cookies do we use?

Session cookies

We use a session cookie to remember that you have logged in and what youve put in the shopping basket. These are strictly necessary to deliver a functional website to our members. If these are disabled, functionality (such as accessing exclusive content and purchasing templates) will not work.

Analytics cookies

We use Google Analytics to monitor how many visitors come to the website and how they find it, for example via search engines or links on other websites. These cookies do not identify you in any way. Find out more about Google Analytics cookies.

We also use a programme called ClickDimensions for some enquiry forms on our website. This monitors who is interacting with the site.

These cookies work from the moment you arrive on the website, but you will only be identified to us if you fill out an enquiry form, thereby giving us permission to contact you and store the details you have provided on our database.

Find out more about which cookies are used and read the ClickDimensions privacy policy.

'Live chat' cookies

Our 'live chat' facility (the speech bubble in the bottom right corner of your browser), which is provided by Zopim, uses cookies to remember your details so you don't have to log in when you move between pages. Find out which cookies they use.

More information

To find out more about cookies and how to delete them, visit

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • Whenever you are asked to fill in a form on the website, look for the opt-out boxes that you can click to indicate that you do not want information to be used for a specific purpose (i.e. research or marketing from third parties). Note: this option may not be available on all forms.
  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at

Information collected by the Forum is used exclusively for purposes of developing, promoting and fulfilling our membership package. Occasionally, and strictly limited to that purpose, we may share data with partners and suppliers that are responsible for delivering elements of the membership package.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you, please write to:

Forum of Private Business
Ruskin Chambers
Drury Lane
WA16 6HA

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.